At Golden Glove Cleaners, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, services, and products. By using our services or accessing our website, you agree to the terms of this policy.

1. Information We Collect

We collect personal information in the following ways:

• Contact Information: When you contact us or request services, we may collect details such as your name, email address, phone number, and postal address.
• Payment Information: If you book a service, we may collect payment details (such as credit card information) through secure payment gateways.
• Service Information: We collect details related to the services you request, including the type of service, scheduling preferences, and location of the service.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: To deliver and manage cleaning services, process bookings, and communicate with you about your requests.
• Communication: To respond to your inquiries, send confirmation emails, updates, and service reminders.
• Payments and Billing: To process payments, send invoices, and ensure successful transactions.
• Marketing and Promotions: To inform you about special offers, discounts, and promotions (only if you have opted in to receive such communications).
• Improving Services: To analyze trends, improve customer service, and enhance our website and services.

3. Data Protection and Security

We take the security of your personal information seriously. We implement a variety of security measures to maintain the safety of your personal data, including encryption, firewalls, and secure servers. However, please note that no method of data transmission over the internet is completely secure, and we cannot guarantee 100% security.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties. However, we may share information in the following situations:

• Service Providers: We may share your information with trusted third-party service providers who assist us in delivering services (e.g., payment processors).
• Legal Compliance: We may disclose your information if required to do so by law, such as in response to a subpoena or court order.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the business transition.

5. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Update or Correct: Correct any inaccuracies in your personal data.
• Delete: Request that we delete your personal information (subject to certain legal exceptions).
• Opt-Out: Opt-out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us analyze website traffic and provide personalized content. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your user experience.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any linked websites you visit.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we discover that a child has provided us with personal information, we will take steps to delete such information.

9. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the date of the most recent update will be indicated at the top of the page. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Golden Glove Cleaners
Email: info@goldenglovecleaners.com

By using our website or services, you consent to the collection and use of your information as described in this Privacy Policy.